Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJ5Z
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 - 11/2017]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: GPS Mark is not Displayed; 2016 - 2017 MY Sienna [12/2015 - 11/2017]

GPS Mark is not Displayed

PROCEDURE

1.

CHECK CABIN

(a) Check the cabin for any object that might interrupt radio reception or additional devices which use radio waves on the instrument panel. If such an object exists, remove it and check if the GPS mark reappears.

HINT:

The GPS uses extremely faint radio waves originating from satellites. If the signal is interrupted by obstructions or other radio waves, the GPS may not be able to properly receive the signal.

OK:

The GPS mark appears.

OK

END

NG

2.

CHECK SURROUNDINGS

(a) Check if the vehicle is in a location where GPS signal reception is poor. If the vehicle is in such a place, relocate the vehicle and check if the GPS mark reappears.

HINT:

The GPS uses 24 satellites in 6 orbits. At any point in time, 4 satellites should be able to pinpoint your vehicle. However, GPS signals may not reach the vehicle due to influence from the surroundings, vehicle direction and time. For examples, see the following illustration.

Text in Illustration

*a

Example

*b

In a tunnel

*c

In a building

*d

Under an overpass

*e

On a forest or tree-lined path

*f

Between tall buildings

*g

Under a cliff or overhang

-

-

OK:

The GPS mark is displayed.

OK

END (SYSTEM RETURNS TO NORMAL)

NG

3.

CHECK SYSTEM SENSORS (OPERATION CHECK)

(a) Enter the "System Sensors Check" screen.

Refer to Check System Sensors in Operation Check (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK ).

(b) Check how many of the following codes appear in the "Reception number".

HINT:

T or P appears.

OK:

At least 3 codes appear.

OK

REPLACE NAVIGATION RECEIVER ASSEMBLY

NG

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

(See page 2016 MY Sienna [12/2015 - 08/2016]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE 2017 MY Sienna [08/2016 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE )