Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJ5U
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 - 08/2016]
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE; 2016 MY Sienna [12/2015 - 08/2016]

PROBLEM SYMPTOMS TABLE

NOTICE:

  • After replacing the stereo component tuner assembly of vehicles subscribed to pay-type satellite radio broadcasts, XM radio ID registration is necessary (w/ SDARS System).
  • If the DCM (telematics transceiver) has been replaced, perform the DCM Activation procedure using the Techstream (w/ Safety Connect System) (See page 2016 MY Sienna [12/2015 - 08/2016]; INTRODUCTION: REPAIR INSTRUCTION: PRECAUTION ).

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Display Function

Symptom

Suspected Area

See page

Black screen (No image appears on navigation/audio screen)

Proceed to "Black Screen"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Black Screen

Proceed to "Check Software Error History" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Display does not dim when tail switch is turned on

Proceed to "Display does not Dim when Light Control Switch is Turned ON"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Display does not Dim when Light Control Switch is Turned ON

Proceed to "Illumination Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Illumination Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Power does not turn off (Screen remains on)

Proceed to "Navigation Receiver Assembly Power Source Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Navigation Receiver Assembly Power Source Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Screen is distorted

Proceed to "Navigation Receiver Assembly Power Source Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Navigation Receiver Assembly Power Source Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Screen flicker or color distortion

Proceed to "Screen Flicker or Color Distortion"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Screen Flicker or Color Distortion

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Panel Switch and Touch Switch Function

Symptom

Suspected Area

See page

Illumination for panel switches does not come on with tail switch on

Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Illumination for Panel Switch does not Come on with Tail Switch ON

Proceed to "Illumination Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Illumination Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Panel switches do not function

Proceed to "Panel Switches do not Function"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Panel Switches do not Function

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Touch panel switch does not function

Proceed to "Touch Panel Switch does not Function"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Touch Panel Switch does not Function

Proceed to "Navigation Receiver Assembly Power Source Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Navigation Receiver Assembly Power Source Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Navigation function switches can be operated while vehicle being driven

Proceed to "Parking Brake Switch Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Parking Brake Switch Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Steering Pad Switch Function

Symptom

Suspected Area

See page

System cannot be operated by steering pad switch

Proceed to "Panel Switches do not Function"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Panel Switches do not Function

Proceed to "Steering Pad Switch Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Steering Pad Switch Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Illumination for steering pad switch does not come on with tail switch on

Proceed to "Illumination Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Illumination Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Navigation Function

Symptom

Suspected Area

See page

GPS mark is not displayed

Proceed to "GPS Mark is not Displayed"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: GPS Mark is not Displayed

Navigation antenna assembly

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION ANTENNA: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Date and time on navigation screen are different from actual date and time

Proceed to "GPS Mark is not Displayed"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: GPS Mark is not Displayed

Navigation antenna assembly

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION ANTENNA: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Vehicle position mark deviates from correct position and does not return to correct position

Proceed to "GPS Mark is not Displayed"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: GPS Mark is not Displayed

Navigation antenna assembly

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION ANTENNA: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Cursor or map rotates when vehicle is stopped

Proceed to "Cursor or Map Rotates when Vehicle Stopped"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cursor or Map Rotates when Vehicle Stopped

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Vehicle position mark moves in the opposite direction to the vehicle

Proceed to "Cursor or Map Rotates when Vehicle Stopped"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cursor or Map Rotates when Vehicle Stopped

Proceed to "Reverse Signal Circuit"

2016 MY Sienna [12/2015 - 08/2016]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Reverse Signal Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Vehicle position mark deviates from and returns to correct position repeatedly even though GPS mark is displayed

Proceed to "GPS Mark is not Displayed"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: GPS Mark is not Displayed

Drive the vehicle for sensor learning (At a place where GPS signals can be received, drive the vehicle clockwise and counterclockwise in at least a 200 meter square 2 times or more)

-

Navigation antenna assembly

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION ANTENNA: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Vehicle position mark moves slow or fast

Proceed to "GPS Mark is not Displayed"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: GPS Mark is not Displayed

Navigation antenna assembly

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION ANTENNA: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Voice guidance does not function

Proceed to "Voice Guidance does not Function"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Voice Guidance does not Function

Proceed to "Mute Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier" (for 10 Speakers)

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Mute Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier

Proceed to "Navigation Voice Circuit" (for 10 Speakers)

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Navigation Voice Circuit

Proceed to "Speaker Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Speaker Circuit

DCM (telematics transceiver)*1

2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL

Stereo component amplifier assembly (for 10 Speakers)

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO COMPONENT AMPLIFIER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Map display is incomplete

SD card (disc player disc)

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Route cannot be calculated

Proceed to "Route cannot be Calculated"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Route cannot be Calculated

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Navigation system cannot record memory point registration or each item setting

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

A message indicating to wait for a while because of low temperature is displayed

Start the engine and increase cabin temperature (Near navigation receiver assembly)

-

SD card (disc player disc)

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

A message is displayed because map data cannot be read, and current position screen is not displayed

If message appears only when driving on rough roads, check if message disappears when vehicle is stopped

-

SD card (disc player disc)

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Map screen turns white or blue (GPS receiving status is displayed normally, and switches and own vehicle position mark are also displayed normally)

Change map scale to smallest (a scale that shows a large area)

-

SD card (disc player disc)

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Traffic information is not displayed

Proceed to "Traffic Information is not Displayed"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Traffic Information is not Displayed

Customize parameters cannot be changed (customize parameters can be changed by using the Techstream)

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Reverse signal does not change in vehicle signal check mode

Proceed to "Reverse Signal Circuit"

2016 MY Sienna [12/2015 - 08/2016]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Reverse Signal Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Parking brake switch signal does not change in vehicle signal check mode

Proceed to "Parking Brake Switch Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Parking Brake Switch Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

  • *1: w/ Safety Connect System

General Audio Function

Symptom

Suspected Area

See page

Pressing power switch does not turn on system

Proceed to "Navigation Receiver Assembly Power Source Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Navigation Receiver Assembly Power Source Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

No sound can be heard from speakers

Proceed to "No Sound can be Heard from Speakers"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: No Sound can be Heard from Speakers

Proceed to "Mute Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier" (for 10 Speakers)

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Mute Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier

Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier" (for 10 Speakers)

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Sound Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier

Proceed to "Speaker circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Speaker Circuit

DCM (telematics transceiver)*1

2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL

Stereo component amplifier assembly (for 10 Speakers)

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO COMPONENT AMPLIFIER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Abnormal noise occurs

Proceed to "Noise Occurs"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Noise Occurs

Proceed to "Mute Signal Circuit between Navigation Receiver and Telematics Transceiver (for 6 Speakers)"*1

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Mute Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier

Proceed to "Mute Signal Circuit between Stereo Component Amplifier and Telematics Transceiver (for 10 Speakers)"*1

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Mute Signal Circuit between Stereo Component Amplifier and Telematics Transceiver

DCM (telematics transceiver)*1

2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL

Stereo component amplifier assembly (for 10 Speakers)

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO COMPONENT AMPLIFIER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Sound quality is bad in all modes (Volume is too low)

Check that the ASL function is off

-

Proceed to "Poor Sound Quality in All Modes (Low Volume)"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Poor Sound Quality in All Modes (Low Volume)

Proceed to "Mute Signal Circuit between Navigation Receiver and Telematics Transceiver (for 6 Speakers)"*1

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Mute Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier

Proceed to "Mute Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier" (for 10 Speakers)

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Mute Signal Circuit between Stereo Component Amplifier and Telematics Transceiver

Proceed to "Mute Signal Circuit between Stereo Component Amplifier and Telematics Transceiver (for 10 Speakers)"*1

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Mute Signal Circuit between Stereo Component Amplifier and Telematics Transceiver

Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier" (for 10 Speakers)

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Sound Signal Circuit between Navigation Receiver Assembly and Stereo Component Amplifier

Proceed to "Speaker circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Speaker Circuit

DCM (telematics transceiver)*1

2016 - 2017 MY Sienna [12/2015 - 11/2017]; CELLULAR COMMUNICATION: MAYDAY ECU: REMOVAL

Stereo component amplifier assembly (for 10 Speakers)

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO COMPONENT AMPLIFIER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

ASL does not function

Check that the ASL function is on

-

Proceed to "Vehicle Speed Signal Circuit between Stereo Component Amplifier and Combination Meter" (for 10 Speakers)

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Vehicle Speed Signal Circuit between Stereo Component Amplifier and Combination Meter

Stereo component amplifier assembly (for 10 Speakers)

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO COMPONENT AMPLIFIER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

  • *1: w/ Safety Connect System

FM or AM Radio Function

Symptom

Suspected Area

See page

Radio broadcast cannot be received or poor reception

Proceed to "Radio Broadcast cannot be Received or Poor Reception"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Radio Broadcast cannot be Received or Poor Reception

Radio broadcast can be received but radio station cannot be displayed (Some radio stations do not provide their name information)

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Radio broadcast can be displayed but radio broadcast cannot be heard from speakers

Check the volume settings

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Radio broadcast can be received but station list cannot be displayed

Wait for 120 seconds in radio mode, and select the "Refresh" switch on the station list screen

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Radio broadcast can be received but station list cannot be displayed

Select the "Refresh" switch on the station list screen

-

Wait for 10 minutes with the ignition switch ACC, and select the "Refresh" switch on the station list screen again

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

After the voice recognition function or handsfree function is turned off, the cache radio does not operate

Check that the cache radio setting is on

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

When the cache radio is playing, sound is interrupted, sound cannot be heard or sound quality is poor

Check if similar symptoms occur when receiving conventional FM/AM radio broadcasts

-

Check if similar symptoms occur when receiving other broadcasts

-

Move the vehicle to a place where the reception sensitivity is good and check again

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

When the cache radio is playing, sound can be heard, but no information is displayed (some radio stations do not provide their name information)

Check if similar symptoms occur when receiving other broadcasts

-

Move the vehicle to a place where the reception sensitivity is good and check again

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

"HD Radio" Function (w/ "HD Radio" Function)

Symptom

Suspected Area

See page

Only "HD Radio" stations cannot be heard or selected, or their analog or digital sound cannot be changed

Check the "HD Radio" settings

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

"iPod" tagging function cannot be used

Check if a message indicating that the capacity for tag information is full is displayed

-

Check that the cache radio is not playing (when the cache radio is playing, "iPod" tagging function cannot be used)

-

Proceed to "USB Audio System Recognition/ Play Error"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: USB Audio System Recognition/Play Error

No. 1 stereo jack adapter assembly

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO JACK ADAPTER ASSEMBLY: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

When the "HD Radio" is playing, cover art is not be displayed

When a song unregistered to the Gracenote CDDB is playing or cover art information is not provided by the broadcast station, its cover art cannot be displayed

-

When the "HD Radio" is playing, cover art cannot be displayed

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Broadcast station logo cannot be displayed

Check if similar symptoms occur when receiving other broadcasts

-

Check if similar symptoms occur with another vehicle

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

SPS channel cannot be selected

Check that "HD Radio" FM mode is selected

-

After pressing the "Refresh" switch, check that the SPS channel is on the station list

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

When the SPS channel is selected, sound cannot be heard

After pressing the "Refresh" switch, select the SPS channel on the station list

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

SDARS System Function (w/ SDARS System)

Symptom

Suspected Area

See page

Satellite radio broadcast cannot be received or reception is bad

Proceed to "Satellite Radio Broadcast cannot be Received"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Satellite Radio Broadcast cannot be Received

Stereo component tuner assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: SATELLITE RADIO TUNER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Satellite radio cannot receive pay-type broadcasts

Proceed to "Satellite Radio Broadcast cannot be Received"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Satellite Radio Broadcast cannot be Received

Stereo component tuner assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: SATELLITE RADIO TUNER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Satellite radio broadcast cannot be selected or after selecting broadcast, broadcast cannot be added into memory

Proceed to "Satellite Radio Broadcast cannot be Received"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Satellite Radio Broadcast cannot be Received

Proceed to "Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory

Stereo component tuner assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: SATELLITE RADIO TUNER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Satellite radio can be displayed but radio broadcast cannot be heard from speakers

Check the volume settings

-

Proceed to "Satellite Radio Broadcast cannot be Received"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Satellite Radio Broadcast cannot be Received

Stereo component tuner assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: SATELLITE RADIO TUNER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Broadcast station logo cannot be displayed

Proceed to "Satellite Radio Broadcast cannot be Received"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Satellite Radio Broadcast cannot be Received

Proceed to "Data Signal Circuit between Navigation Receiver Assembly and Extension Module"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Data Signal Circuit between Navigation Receiver Assembly and Extension Module

Stereo component tuner assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: SATELLITE RADIO TUNER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Satellite radio text information cannot be displayed

Proceed to "Satellite Radio Broadcast cannot be Received"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Satellite Radio Broadcast cannot be Received

Stereo component tuner assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: SATELLITE RADIO TUNER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Satellite radio broadcast station cannot be selected (scan cannot be performed)

Proceed to "Satellite Radio Broadcast cannot be Received"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Satellite Radio Broadcast cannot be Received

Stereo component tuner assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; AUDIO / VIDEO: SATELLITE RADIO TUNER: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

When the satellite radio is playing, some cover art may not be displayed

When a song unregistered to the Gracenote CDDB is playing, its cover art cannot be displayed

-

When the satellite radio is playing, cover art cannot be displayed

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

CD Player Function

Symptom

Suspected Area

See page

CD cannot be played or player does not function with disc

Proceed to "Disc Player Outline" in System Description and check if the disc is compatible with the disc player

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: SYSTEM DESCRIPTION

Proceed to "Check Optical Disc Error History" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

CD cannot be inserted/played or CD is ejected right after insertion

Proceed to "Check Optical Disc Error History" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Proceed to "CD cannot be Inserted or is Ejected Right After Insertion"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: CD cannot be Inserted or is Ejected Right After Insertion

CD cannot be ejected

Proceed to "Check Optical Disc Error History" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Proceed to "CD cannot be Ejected"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: CD cannot be Ejected

CD sound skips

Proceed to "Check Optical Disc Error History" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Proceed to "CD Sound Skips"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: CD Sound Skips

Sound quality is bad only when CD is played (volume is too low)

Proceed to "Check Optical Disc Error History" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Proceed to "Sound Quality is Bad Only when CD is Played (Volume is Too Low)"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Sound Quality is Bad Only when CD is Played (Volume is Too Low)

When CD is playing, some cover art is not displayed

When a song unregistered to the Gracenote CDDB is playing, its cover art cannot be displayed

-

When CD is playing, cover art cannot be displayed

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Album cover art cannot be displayed

Check that Display Cover Art on the disc settings screen is set to on

-

Check if similar symptoms occur with another vehicle

-

If an indication to update the Gracenote database appears on the album cover art screen and update data has been downloaded to the navigation receiver assembly, update the Gracenote database to the latest version

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

AUX (Stereo Jack) Function

Symptom

Suspected Area

See page

External device sound cannot be heard or sound quality is bad (Stereo jack is used)

Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter

No. 1 stereo jack adapter assembly

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO JACK ADAPTER ASSEMBLY: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

"AUX/USB" is not displayed on system check mode screen

Proceed to "Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Sound Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter

No. 1 stereo jack adapter assembly

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO JACK ADAPTER ASSEMBLY: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Voice Recognition Function

Symptom

Suspected Area

See page

Voice menu screen is not displayed (Voice recognition function does not turn on)

Check if the voice recognition prompts function is on

-

Proceed to "Panel Switches do not Function"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Panel Switches do not Function

Proceed to "Steering Pad Switch Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Steering Pad Switch Circuit

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

When voice recognition switch is pressed, a short beep is emitted but voice cannot be recognized properly

Proceed to "Voice is not Recognized"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Voice is not Recognized

Proceed to "Microphone Circuit between Microphone and Navigation Receiver Assembly"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Microphone Circuit between Microphone and Navigation Receiver Assembly

SD card (disc player disc)

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

"Bluetooth" Hands-free Function

Symptom

Suspected Area

See page

"Bluetooth" is inoperative (In-vehicle device cannot be recognized by the cellular phone)

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

"Bluetooth" compatible cellular phone cannot be registered

Proceed to "Cellular Phone Registration Failure"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Registration Failure

"Bluetooth" compatible cellular phone cannot be connected

Check that no other cellular phone is connected as a hands-free device

-

Bring the cellular phone near the in-vehicle device and reconnect it

-

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

"Bluetooth" compatible cellular phone cannot be connected automatically (can be connected manually)

Check that "Bluetooth" automatic connection setting of the in-vehicle device is on

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

"Bluetooth" compatible cellular phone connection is disconnected

Bring the cellular phone near the in-vehicle device and check if it is reconnected

-

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Message that prompts to check the cellular phone is displayed

Bring the cellular phone near the in-vehicle device and check if it is reconnected

-

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

When the ignition switch is turned to ACC, instructions for checking the connection condition between the in-vehicle device and cellular phone are displayed

Turn the cellular phone connection confirmation display on the in-vehicle device off

-

Phonebook data cannot be transferred

Check that the phonebook automatic transfer setting of the in-vehicle device is on

-

Enter "1234" into the "Bluetooth" phone (when transferring phonebook data, OBEX authentication may be required)

-

Check that no applications on the cellular phone are operating

-

If using "Bluetooth" audio function, cancel the "Bluetooth" audio player connection and check the operation

-

Transfer phonebook data manually

-

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Phonebook data is cleared

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Phonebook data cannot be edited

Check that the phonebook data automatic transfer setting is off

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

All the transferred phonebook data is sorted to "Other"

Check that no applications on the cellular phone are operating

-

Check that phonebook data in the cellular phone is not stored to the SIM card

-

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Explain to the customer that all the transferred phonebook data may be stored to "Other" depending on cellular phone

-

Cellular phone cannot make outgoing/ incoming calls

Move the vehicle into a cellular phone service area, check that the "Bluetooth" device is connected to the vehicle and operate device again

-

Check that the cellular phone can make outgoing/incoming calls properly when not connected via "Bluetooth"

-

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Other caller's voice is interrupted by noise or sound quality is poor

Check the receiving voice volume (if it is too high, voice may sound distorted)

-

Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly

-

Proceed to "Check Hands-free Voice Quality Setting" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Other caller's voice cannot be heard

Check that reception voice volume is not set to minimum

-

Make a call with the cellular phone disconnected from "Bluetooth" and check that other caller's voice can be heard clearly

-

Proceed to "Check Hands-free Voice Quality Setting" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Caller's voice (your voice) is interrupted by noise or sound quality is poor

Check the transmitting voice volume (if it is too high, voice may sound distorted)

-

Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence)

-

Proceed to "Check Hands-free Voice Quality Setting" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Proceed to "Microphone Circuit between Microphone and Navigation Receiver Assembly"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Microphone Circuit between Microphone and Navigation Receiver Assembly

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Other caller cannot hear your voice

When talking on the cellular phone, check that the mute button is not pressed

-

Check that nothing can cause noise around the microphone (an outlet of the air conditioning system facing the microphone, wind from an open window, additional devices, etc. may affect noise occurrence)

-

Proceed to "Check Hands-free Voice Quality Setting" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Proceed to "Microphone Circuit between Microphone and Navigation Receiver Assembly"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Microphone Circuit between Microphone and Navigation Receiver Assembly

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

No notification when a new SMS/MMS/e-mail has been received

Check the SMS/MMS/e-mail notification settings on the cellular phone and the navigation receiver assembly

-

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Received SMS/MMS/e-mail cannot be read

Check the SMS/MMS/e-mail transfer settings on the cellular phone and the navigation receiver assembly

-

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

SMS/MMS/e-mail cannot be replied to

Move the vehicle into a cellular phone service area, and check the operation of the navigation receiver assembly and cellular phone

-

Check that the cellular phone can send an SMS/MMS/e-mail

-

Proceed to "Cellular Phone Inspection"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone Inspection

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

"Bluetooth" Audio Function

Symptom

Suspected Area

See page

Portable player cannot be registered

Proceed to "Portable Player cannot be Registered"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Registered

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Portable player cannot be connected manually/automatically

Proceed to "Portable Player cannot be Registered"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Registered

Proceed to "Portable Player cannot be Connected Manually/Automatically"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Connected Manually/Automatically

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth"

Proceed to "Portable Player cannot be Registered"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Registered

Proceed to "Portable Player cannot be Connected Manually/Automatically"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Connected Manually/Automatically

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Sound of portable player cannot be heard from speakers, or sound is low

Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Sound of Portable Player cannot be Heard from Speakers or Sound is Low

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Portable player does not play even after "Bluetooth" audio mode is selected

Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Does not Play even after Bluetooth Audio Mode is Selected

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Portable player does not play

Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Does not Play even after Bluetooth Audio Mode is Selected

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Track information such as track number, track name, elapsed play time and playlist is not displayed

Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Operation switches for portable player such as play, pause, repeat, random and scan are not displayed

Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Battery condition of portable player is not displayed

Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

"Bluetooth" signal condition is not displayed

Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Portable player cannot pause, select file, fast forward, fast rewind, play at random

Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Noise Occurs or Sound Skips when Portable Player Plays

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Noise occurs or sound skips when portable player plays

Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Noise Occurs or Sound Skips when Portable Player Plays

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Registered device cannot be deleted

Proceed to "Registered Device cannot be Deleted"

2016 - 2020 MY Sienna [12/2015 -        ]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Registered Device cannot be Deleted

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Mobile Assistant Function

Symptom

Suspected Area

See page

Mobile Assistant function does not work

Confirm the Siri speech recognition application can be used on the device.

-

Confirm a hard reset of the device does not correct the problem.

-

Proceed to "Steering Pad Switch Circuit"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Steering Pad Switch Circuit

Proceed to "Voice is not Recognized"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Voice is not Recognized

Proceed to "Microphone Circuit between Microphone and Navigation Receiver Assembly"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Microphone Circuit between Microphone and Navigation Receiver Assembly

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

USB Audio System Function

Symptom

Suspected Area

See page

USB audio system sound cannot be heard or sound quality is bad (USB connector is used)

Proceed to "Data Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Data Signal Circuit between Navigation Receiver Assembly and Stereo Jack Adapter

No. 1 stereo jack adapter assembly

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO JACK ADAPTER ASSEMBLY: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

USB device or "iPod" is not recognized

Proceed to "USB Audio System Recognition/Play Error"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: USB Audio System Recognition/Play Error

No. 1 stereo jack adapter assembly

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO JACK ADAPTER ASSEMBLY: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Track information such as track, artist and album names are not displayed

Proceed to "USB Audio System Recognition/Play Error"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: USB Audio System Recognition/Play Error

No. 1 stereo jack adapter assembly

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO JACK ADAPTER ASSEMBLY: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

USB device or "iPod" is recognized but cannot play, or can play but not in a sorted order

Proceed to "USB Audio System Recognition/Play Error"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: USB Audio System Recognition/Play Error

No. 1 stereo jack adapter assembly

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO JACK ADAPTER ASSEMBLY: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Album cover art cannot be displayed

Check that display cover art on the "iPod" or USB Settings screen is set to on

-

Check if similar symptoms occur with another vehicle

-

If an indication to update the Gracenote database appears on the album cover art screen and update data has been downloaded to the navigation receiver assembly, update the Gracenote database to the latest version

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

User set album cover art cannot be displayed

Check if the priority display of Gracenote database album cover art setting is off

-

Check that a JPEG file is used for the album cover art registered to the music data in the USB device or "iPod"

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

"iPod" battery cannot be charged

Proceed to "USB Audio System Recognition/Play Error"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: USB Audio System Recognition/Play Error

No. 1 stereo jack adapter assembly

2016 - 2020 MY Sienna [12/2015 -        ]; AUDIO / VIDEO: STEREO JACK ADAPTER ASSEMBLY: REMOVAL

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Fuel Consumption Function

Symptom

Suspected Area

See page

"Fuel Consumption" icon is dimmed

Check if other icons or items displayed on screen have any problems

-

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Graph is not displayed on "Trip Information" screen

Recheck with the engine running

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Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Cruise range is not displayed on "Trip Information" screen

Turn the ignition switch to ON and recheck

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Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Graph is not updated on "Past record" screen even though "Clear" is selected

Turn the ignition switch to ON and recheck

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Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Graph is not displayed on "Past record" screen

Turn the ignition switch to ON and recheck

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Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Entune App Suite Function (w/ Entune App Suite Function)

Symptom

Suspected Area

See page

An Entune App Suite system error message is displayed on the screen

Follow on screen instructions

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Proceed to "Confirm Cellular Phone Functionality"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Confirm Cellular Phone Functionality

Proceed to "Confirm Vehicle Headunit Functionality"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Confirm Vehicle Headunit Functionality

Proceed to "Entune App Suite Reset Procedure" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Entune App Suite apps and services are not operating as expected

Proceed to "Confirm Cellular Phone Functionality"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Confirm Cellular Phone Functionality

Proceed to "Confirm Vehicle Headunit Functionality"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Confirm Vehicle Headunit Functionality

Proceed to "Entune App Suite Reset Procedure" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Entune App Suite voice recognition is not possible (voice recognition on the navigation system is normal)

Proceed to "Confirm Cellular Phone Functionality"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Confirm Cellular Phone Functionality

Proceed to "Confirm Vehicle Headunit Functionality"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Confirm Vehicle Headunit Functionality

Proceed to "Entune App Suite Reset Procedure" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL

Poor sound quality of Entune App Suite system

Confirm that cellular phone handset volume is turned up

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Confirm that adequate signal is maintained during driving

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Proceed to "Confirm Cellular Phone Functionality

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Confirm Cellular Phone Functionality

Proceed to "Confirm Vehicle Headunit Functionality"

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Confirm Vehicle Headunit Functionality

Proceed to "Entune App Suite Reset Procedure" in Operation Check

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: OPERATION CHECK

Navigation receiver assembly

2016 - 2017 MY Sienna [12/2015 - 11/2017]; NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL