Last Modified: 04-05-2023 6.11:8.1.0 Doc ID: RM100000000VJ0L
Model Year Start: 2016 Model: Sienna Prod Date Range: [12/2015 -           ]
Title: STEERING COLUMN: STEERING LOCK SYSTEM: Unable to Unlock Steering Wheel (Engine cannot Start); 2016 - 2020 MY Sienna [12/2015 -        ]

Unable to Unlock Steering Wheel (Engine cannot Start)

DESCRIPTION

The power management control ECU supplies the power to activate the motor of the steering lock actuator assembly.

The steering lock actuator activates the steering lock motor and moves the lock bar into the steering column to lock the steering wheel.

The steering lock may not release when the lock bar gets stuck in the lock hole of the steering column. In this case, if an engine start operation is performed while shaking the steering wheel in the same manner as is done for a vehicle with a mechanical key, the lock bar will release.

The diagnosis information of the steering lock ECU is transmitted to the Techstream via the certification ECU as the steering lock ECU is not connected to the CAN communication system.

WIRING DIAGRAM

CAUTION / NOTICE / HINT

HINT:

When the engine switch is off, the main body ECU may occasionally go into a non-active state called sleep mode. Therefore, before proceeding with the inspection, it is necessary to perform the following steps to wake up the ECU:

With the engine switch off, open the driver door. Then (with the engine switch still off) open and close any door several times at 1.5 second intervals.

NOTICE:

  • If the steering lock actuator assembly (steering lock ECU) is replaced, with the engine switch off and the shift lever in P, open and close the driver side door to record the current lock position into the steering lock ECU. If this is not performed, the engine may not start.
  • When replacing the steering lock ECU or certification ECU, registration must be performed (See page 2016 MY Sienna [12/2015 - 08/2016]; THEFT DETERRENT / KEYLESS ENTRY: ENGINE IMMOBILISER SYSTEM(w/ Smart Key System): REGISTRATION 2017 - 2020 MY Sienna [08/2016 -        ]; THEFT DETERRENT / KEYLESS ENTRY: ENGINE IMMOBILISER SYSTEM(w/ Smart Key System): REGISTRATION ).
  • Inspect the fuses for circuits related to this system before performing the following inspection procedure.

PROCEDURE

1.

CHECK ENGINE SWITCH (SWITCH CONDITION)

(a) Check the power source mode change.

(1) When the key is inside the vehicle and the shift lever is in P, check that pressing the engine switch causes the power source mode to change as follows:

OK:

off → on (ACC) → on (IG) → off

NG

GO TO SMART KEY SYSTEM (FOR START FUNCTION) (PROBLEM SYMPTOMS TABLE)

(See page 2016 MY Sienna [12/2015 - 08/2016]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM(for Start Function): PROBLEM SYMPTOMS TABLE 2017 - 2020 MY Sienna [08/2016 -        ]; THEFT DETERRENT / KEYLESS ENTRY: SMART KEY SYSTEM(for Start Function): PROBLEM SYMPTOMS TABLE )

OK

2.

READ VALUE USING TECHSTREAM (UNLOCK REQUEST RECEIVE)

(a) Use the Data List to check if the steering lock control is functioning properly (See page 2016 - 2020 MY Sienna [12/2015 -        ]; STEERING COLUMN: STEERING LOCK SYSTEM: DATA LIST / ACTIVE TEST ).

Smart Key

Tester Display

Measurement Item/Range

Normal Condition

Diagnostic Note

Unlock Request Receive

Steering lock unlock command reception status/NG or OK

NG: Unlock request not received

OK: Unlock request received

-

OK:

The certification ECU receives an unlock request signal within 10 seconds of starting the engine, and OK is displayed on the Techstream screen.

NG

GO TO STEP 6

OK

3.

CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU - BODY GROUND)

(a) Disconnect the D29 steering lock ECU connector.

(b) Measure the resistance according to the value(s) in the table below.

Standard Resistance:

Tester Connection

Condition

Specified Condition

D29-1 (GND) - Body ground

Always

Below 1 Ω

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

4.

CHECK HARNESS AND CONNECTOR (STEERING LOCK ECU - BATTERY)

(a) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

D29-7 (B) - Body ground

Always

11 to 14 V

Text in Illustration

*a

Front view of wire harness connector

(to Steering Lock ECU)

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

OK

5.

INSPECT STEERING LOCK ECU (IGE VOLTAGE)

(a) Reconnect the D29 steering lock ECU connector.

(b) Move the shift lever to P.

(c) Measure the voltage according to the value(s) in the table below.

Standard Voltage:

Tester Connection

Condition

Specified Condition

D29-3 (IGE) - D29-1 (GND)

Steering lock motor operating immediately after turning engine switch from off to on (IG)

Below 1 V

D29-3 (IGE) - D29-1 (GND)

Steering lock motor not operating

11 to 14 V

HINT:

When the steering lock is locked and the engine switch is turned on (IG), the steering lock motor activates to release the steering lock. The motor operates for 2 to 15 seconds.

Text in Illustration

*a

Component with harness connected

(Steering Lock ECU)

OK

REPLACE STEERING LOCK ACTUATOR ASSEMBLY (STEERING LOCK ECU)

NG

REPAIR OR REPLACE HARNESS OR CONNECTOR

6.

READ VALUE USING TECHSTREAM (S CODE CHECK)

(a) Use the Data List to check if the steering lock control is functioning properly (See page 2016 - 2020 MY Sienna [12/2015 -        ]; STEERING COLUMN: STEERING LOCK SYSTEM: DATA LIST / ACTIVE TEST ).

Smart Key

Tester Display

Measurement Item/Range

Normal Condition

Diagnostic Note

S Code Check

S code certification result/NG or OK

OK: S code certification result normal

NG: S code certification result abnormal

-

OK:

OK is displayed on the Techstream.

NG

REPLACE CERTIFICATION ECU

(See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL 2018 - 2020 MY Sienna [11/2017 -        ]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL )

OK

7.

READ VALUE USING TECHSTREAM (L CODE CHECK)

(a) Use the Data List to check if the steering lock control is functioning properly (See page 2016 - 2020 MY Sienna [12/2015 -        ]; STEERING COLUMN: STEERING LOCK SYSTEM: DATA LIST / ACTIVE TEST ).

Smart Key

Tester Display

Measurement Item/Range

Normal Condition

Diagnostic Note

L Code Check

L code certification result/NG or OK

OK: L code certification result normal

NG: L code certification result abnormal

-

OK:

OK is displayed on the Techstream.

NG

GO TO STEP 10

OK

8.

REPLACE STEERING LOCK ACTUATOR ASSEMBLY (STEERING LOCK ECU)

(a) Replace the steering lock actuator assembly (steering lock ECU) (See page 2016 - 2020 MY Sienna [12/2015 -        ]; STEERING COLUMN: STEERING COLUMN ASSEMBLY: DISASSEMBLY ).

NEXT

9.

CHECK STEERING LOCK RELEASE OPERATION

(a) Turn the engine switch on (IG).

(b) Operate the steering wheel and check the steering lock condition.

OK:

Steering lock is released.

OK

END (STEERING LOCK ECU IS DEFECTIVE)

NG

REPLACE CERTIFICATION ECU

(See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL 2018 - 2020 MY Sienna [11/2017 -        ]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL )

10.

REPLACE CERTIFICATION ECU

(a) Replace the certification ECU (See page 2016 - 2017 MY Sienna [12/2015 - 11/2017]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL 2018 - 2020 MY Sienna [11/2017 -        ]; THEFT DETERRENT / KEYLESS ENTRY: CERTIFICATION ECU: REMOVAL ).

NEXT

11.

READ VALUE USING TECHSTREAM (L CODE CHECK)

(a) Use the Data List to check if the steering lock control is functioning properly (See page 2016 - 2020 MY Sienna [12/2015 -        ]; STEERING COLUMN: STEERING LOCK SYSTEM: DATA LIST / ACTIVE TEST ).

Smart Key

Tester Display

Measurement Item/Range

Normal Condition

Diagnostic Note

L Code Check

L code certification result/NG or OK

OK: L code certification result normal

NG: L code certification result abnormal

-

OK:

OK is displayed on the Techstream.

OK

END (CERTIFICATION ECU IS DEFECTIVE)

NG

REPLACE STEERING LOCK ACTUATOR ASSEMBLY (STEERING LOCK ECU)